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Monday to Saturday - 9 AM to 7 PM

Terms and Policies

Appointments and Scheduling

  • Patients are encouraged to schedule appointments in advance.
  • Urgent or emergency cases will be prioritized accordingly.
  • The doctor reserves the right to reschedule appointments due to emergencies or unforeseen circumstances.

Patient Information and Privacy

  • Patient confidentiality is of utmost importance, and all medical records will be kept secure and in compliance with privacy laws.
  • Patients must provide accurate and complete medical history during consultations to facilitate proper diagnosis and treatment.

Communication and Follow-up

  • The doctor will communicate diagnosis, treatment plans, and medical advice in a clear and understandable manner.
  • Follow-up appointments will be scheduled as necessary to monitor progress and adjust treatment if needed.

Respectful Behavior

  • The doctor will treat patients with respect, empathy, and compassion, upholding the principles of patient-centered care.
  • Patients are also expected to treat the doctor and clinic staff with respect and courtesy.

Prescription and Medication

  • Prescription medications will be provided based on the doctor's professional judgment and in accordance with best practices.
  • Patients must inform the doctor about any known allergies or adverse reactions to medications.

Respectful Behavior and Safety

  • Patients are expected to treat staff, healthcare providers, and fellow patients with respect and courtesy.
  • Any form of harassment, violence, or disruptive behavior will not be tolerated.
  • The clinic has the right to refuse service to anyone who poses a threat to the safety and well-being of others.

Second Opinions

  • Patients have the right to seek a second opinion from another qualified healthcare provider if they wish to do so.

Informed Consent

  • Patients will be informed of the risks, benefits, and alternatives of proposed treatments or procedures before providing consent.

Fees and Payment

  • The doctor will clearly communicate the fees for services rendered and any additional costs related to tests or procedures.
  • Payment for services will be expected at the time of the visit, unless other arrangements have been made.

Professional Development

  • The doctor will continuously update medical knowledge and skills through professional development activities.

Medical Emergencies

  • In case of a medical emergency, patients should seek immediate medical attention through emergency services.

Referrals and Specialist Consultations

  • The doctor may refer patients to specialists or other healthcare providers when necessary for specialized care.

Complaints and Feedback

  • Patients are encouraged to provide feedback about their experience and report any concerns or complaints.
  • The doctor will address patient feedback and strive to improve the quality of care.

Non-Discrimination

  • The doctor will not discriminate against patients based on race, ethnicity, gender, religion, sexual orientation, or any other protected characteristic.